30 Aug
|
THE DICK IRWIN GROUP
|
Canada
30 Aug
THE DICK IRWIN GROUP
Canada
Westwood Honda is hiring a Service Appointment Coordinator to enhance customer engagement in their auto service department. This full time role focuses on scheduling, communication, and customer satisfaction. As a vital team member, you will be responsible for managing service appointment calls, confirming details, and following up with clients.
Your role is critical in ensuring that customers feel valued and informed, reflecting Westwood Honda's commitment to exceptional service. This position opens doors for qualified growth in a customer-focused workplace. Key Responsibilities:
Schedule service appointments through calls
Confirm customer details and updates effectively
Follow up on missed appointments and service needs
Educate customers on recommended maintenance services
Conduct satisfaction calls to strengthen client relations Requirements:
Experience in customer service with positive outcomes
Outstanding attention to detail and organization
Effective communication skills in person and over the phone
Familiarity with Microsoft Office tools
Prior experience in the automotive sector is a plus Bring your commitment to customer satisfaction and organizational expertise to Westwood Honda.
📌 Service Appointment Coordinator At Westwood Honda Port Moody (Canada)
🏢 THE DICK IRWIN GROUP
📍 Canada