Join Joe Johnson Equipment as a Service Writer in Nisku, Alberta, where customer satisfaction meets technical coordination. Drive efficient service workflows through accurate order management. In this permanent role, you will act as the main liaison between customers and the service department.

Your responsibility includes identifying customer needs, preparing detailed work orders, and coordinating repairs. The ideal candidate will possess a robust customer service background and the ability to work collaboratively across various departments. Key Responsibilities:
Greet customers and manage interactions via various channels
Document service requests and customer feedback accurately
Prepare repair quotations with technicians
Monitor accounts-payable for purchase requests
Facilitate shop walkthroughs to communicate repair statuses Requirements:
Minimum 3 years' experience in Service Writer roles
Familiarity with heavy equipment environments
Robust multi-tasking and organizational skills
Excellent communication abilities, both written and verbal
Valid driver’s license with valuable standing record Bring your customer service expertise to Joe Johnson Equipment and optimize our service operations in Nisku.

📌 Service Writer With Technical Expertise Edmonton
🏢 Federal Signal
📍 Edmonton