3Thirty3 Ltd. is a growing Edmonton print company serving wholesale and business customers across Alberta. We're looking for a Sales & Support Specialist to be the friendly, capable voice of our business — helping customers place orders, solve problems, and come back again. This is a support-first role with light sales work (quotes, reorders, follow-ups). You won't be cold-calling all day. You will be the person customers trust when they need help fast.

WHAT YOU'LL DO (~60% support / ~40% sales support):
Answer customer inquiries by phone, email, live chat, and social messages
Help customers with online orders, order status, shipping questions, and reprints/quality issues
Provide light technical support — file uploads, artwork basics, gang sheet / online ordering questions (training provided)
Prepare quotes and follow up on open inquiries
Support reorders and repeat business with existing accounts
Keep customer notes and follow-ups organized in our CRM / tracking system
Represent 3Thirty3 professionally — explicit, calm, and local





WHAT WE'RE LOOKING FOR:
3+ years experience in customer service, sales support, or account coordination
Excellent phone and email communication
Comfortable multitasking
E-commerce or order-system experience (online checkout, order tracking, etc.)
Organized with CRM or pipeline tracking (spreadsheet or CRM)
Comfortable helping customers with websites, uploads, and basic file/artwork questions
Valid driver's license (local meetings or errands as needed)
Based in Edmonton and able to work in office

NICE TO HAVE:
Print, DTF, screen print, or apparel decorating background
B2B wholesale or trade-account experience
Alberta local market knowledge

DETAILS:
Full-time: 35 hours/week
Pay: $16–$18/hour (based on experience)
Location: Edmonton office (in office)
Start: Within 2 weeks Openings: 1

Pay: $16.00-$18.00 per hour

Work Location: In person

📌 Sales Support Specialist Edmonton
🏢 3Thirty3
📍 Edmonton