Drive operational excellence as an Operations Officer at Scotiabank in Toronto, Ontario. Focus on risk management, compliance, and customer service initiatives while collaborating with diverse teams.

The Operations

Officer will support the Service Administration team, ensuring compliance with governing regulations. You’ll handle retail product inquiries, engage with the Branch Sales Team, and maintain customer service excellence while managing daily operations. Key Responsibilities:
Resolve customer service inquiries and direct sales prospects
Process and maintain customer-related inquiries and services
Adhere to compliance and security procedures in daily tasks
Build positive relationships with customers and colleagues
Understand operational risk in day-to-day decisions Requirements:
Experience in customer service-related roles
Knowledge of banking products and risk management
Robust interpersonal skills for team collaboration
Attention to regulatory compliance
Desire for personal and career development Join Scotiabank to enhance your operational skills while making a difference in customer interactions.

📌 Scotiabank Operations Officer Role Toronto (Canada)
🏢 Scotiabank
📍 Canada