Join Enercare as a Senior Business Process Analyst specializing in product management and marketing in Markham. Impact operational workflows while enhancing customer journeys. As a Senior Business Process Analyst, you'll play a pivotal role in analyzing and improving business processes, facilitating executive presentations, and managing cross-functional relationships.

This position encourages you to develop product strategies informed by customer insights and market trends. Collaborate closely with Marketing, Sales, and IT to drive initiatives that align products with customer needs and achieve financial objectives. Key Responsibilities:
Conduct process audits and performance assessments
Create documentation, SOPs, and workflow diagrams




Partner with leaders for recent product evaluation
Assist in product positioning and go-to-market strategies
Analyze market trends and competitive offerings Requirements:
BBA or equivalent post-secondary education
10+ years in relevant analysis roles
Proven experience in customer journey mapping
Proficiency in process mapping tools
Robust stakeholder management skills Leverage your expertise in business processes to drive strategic initiatives and enhance customer experiences at Enercare.

📌 Product Management Focused Business Analyst Markham
🏢 ENERCARE
📍 Markham