30 Aug
|
Mcbride Career Group
|
Calgary
30 Aug
Mcbride Career Group
Calgary
Become a vital part of MK Auto Group as a Client Experience Coordinator, dedicated to providing top-notch service in the collision repair industry.
Your role is essential in turning stressful situations into positive experiences for customers. As a Client Experience Coordinator, you will be the first point of contact, responsible for guiding clients through their repair process with professionalism and efficiency. Your tasks will include scheduling appointments, coordinating with various team members, and keeping clients informed about their vehicle status.
With a focus on creating a welcoming workplace, you’ll ensure that every client's needs are met and exceeded. Key Responsibilities:
Greet clients warmly and address inquiries
Schedule and organize repair appointments
Facilitate communication between clients and technicians
Provide regular updates on repair progress
Ensure documentation and invoicing are handled accurately Requirements:
Experience in customer service or administration preferred
Solid organizational and communication skills
Positive attitude with a commitment to customer satisfaction
Proficiency in Microsoft Office; familiarity with repair systems is a plus
Valid driver's license needed Support MK Auto Group in delivering extraordinary client experiences during every step of their repair journey.
📌 Professional Client Experience Coordinator At Mk Auto Group Calgary
🏢 Mcbride Career Group
📍 Calgary