Elevate virtual healthcare as an Operations Manager at Maple. This hybrid position emphasizes the development of efficient, scalable care services that enhance the patient experience. As part of the Clinical and Customer Support Operations department, you'll be an essential contributor to shaping high-quality workflows and operational strategies.

You'll work diligently to implement current features and ensure consistency across services while optimizing operational efficiency. Your problem-solving skills will be crucial in facilitating team-oriented efforts across teams and leveraging data insights for improvements. Key Responsibilities:
Develop SOPs and workflows for scalable virtual care services
Oversee the implementation of new features and AI tools




Collaborate across departments to ensure service excellence
Audit workflows to identify prospects for optimization
Analyze metrics for continuous service improvement Requirements:
At least three years in healthtech or service management
Successful track record in managing projects to rollout
Solid analytical skills with an ability to improve workflows
Outstanding communication for stakeholder engagement
Familiarity with digital health innovations is advantageous Join Maple to enhance healthcare delivery through impactful operations management.

📌 Operations Manager In Virtual Care At Maple Toronto
🏢 Maple
📍 Toronto