Take charge of operations at Marsh as a Senior Specialist, overseeing Client Management Operations in Canada. Influence client onboarding and enhance service delivery effectiveness. This senior specialist role involves acting as the primary liaison for CMO, focusing on operational efficiency and risk mitigation. You will engage with senior stakeholders and business teams to uphold service quality while spearheading continuous improvement initiatives. Key Responsibilities:
Collaborate with business leaders and cross-functional partners
Develop plans to raise awareness of CMO capabilities
Coordinate remediations for service gaps
Present key performance insights to leadership
Lead training and change management activities Requirements:
Bachelor’s degree or equivalent experience
Over 7 years of relevant operations experience
Proven ability to engage senior stakeholders
Robust operational mindset with KPI management
Comfort with hybrid teamwork in global settings Empower your career by enhancing client lifecycle services with Marsh in Canada, gaining visibility in a high-impact operational role.

📌 Operations Management Senior Specialist Role Toronto
🏢 Marsh Risk
📍 Toronto