Join the Greater Toronto Airports Authority (GTAA) as a Terminal Officer and support productive operations at Toronto Pearson Airport. Focus on enhancing passenger experiences and operational compliance daily. As a Terminal Officer reporting to the Manager of Terminal Services, your role is critical in overseeing the airport's operations.

This position demands robust problem-solving skills and expertise in handling interactions with various stakeholders. Your proactive approach will help anticipate challenges and develop effective solutions to optimize passenger flow and service quality. Key Responsibilities:
Manage day-to-day terminal operations and congestion
Coordinate resources and stanchion layouts effectively




Inspect and maintain functionality of terminal facilities
Address operational incidents and emergencies swiftly
Support excellence in customer service delivery Requirements:
Minimum five years in airport operations or customer service
Robust multitasking and analytical skills
Extensive knowledge of airport procedures and safety
Ability to obtain Canadian security clearance
Relevant post-secondary education highly preferred Contribute to operational excellence and passenger satisfaction at GTAA in this vital role.

📌 Operational Expert: Terminal Officer Toronto (Canada)
🏢 Greater Toronto Airports Authority
📍 Canada