Insight Global seeks a Level 1 Technical Support Specialist for a 6-month contract role in a leading insurance firm. This position can be a blend of remote and on-site work. In this role, you will provide critical first-level support to employees while managing all aspects of asset lifecycle activities. You should possess solid technical troubleshooting skills and be proficient with Office 365 and ticketing systems like ServiceNow or Intune. Key Responsibilities:
Deliver exceptional first-level support to users
Oversee the complete asset lifecycle management
Work with ticketing systems for productive issue tracking
Communicate effectively to resolve technical problems
Ensure customer service excellence across all interactions Requirements:
Excellent written and verbal communication skills
Robust customer service and support background
Knowledge of Microsoft Office 365 applications
Technical diagnosing and troubleshooting expertise
Time management and multitasking skills Elevate the support experience as a Level 1 Technical Support Specialist with Insight Global.

📌 Level 1 Technical Support Role Available Cambridge
🏢 Insight Global
📍 Cambridge