Step into the role of Global Operations Specialist in Trust and Safety with Match Group. Focus on protecting users while managing escalations on dating apps such as Hinge and PlentyOfFish. As part of the Global Operations team, your role will involve navigating complex trust issues and member support escalations.

You will investigate reports, collaborate with Engineering on bug fixes, and enforce community standards. This position is pivotal in creating a secure and enjoyable experience for users across our platforms. Key Responsibilities:
Safeguard user experience by preventing policy violations
Troubleshoot and resolve escalations related to safety
Work closely with Engineering on app functionality improvements
Gather and implement user feedback for continuous product enhancement
Communicate with various teams to streamline responses Requirements:
Bachelor’s degree or equivalent education
Minimum of 1 year in a related field
Positive familiarity with Zendesk systems
Strong analytical and judgment skills
Ability to handle multiple tasks in a high-pressure workplace Enhance user safety and project coordination efforts at Match Group as a Global Operations Specialist.

📌 Global Operations Specialist In Trust & Safety Vancouver
🏢 Match Group
📍 Vancouver