Join Four Seasons as a Guest Relations Coordinator to enhance the luxury experience of Residential homeowners. Build relationships and ensure a seamless travel experience from start to finish. This position is vital for connecting with our Residential homeowners, managing their inquiries and travel arrangements effectively.

You will play a key role in administrative support while ensuring accurate records and tailored service. Solid customer service and organizational skills will help you thrive in this position. Key Responsibilities:
Provide explicit guidance on brand expectations for homeowners
Facilitate onboarding of new homeowners into the system
Manage residential profiles and data in Salesforce
Identify guest needs and make personalized recommendations
Liaise with property teams for guest arrivals and services Requirements:
Minimum 3 years in luxury customer service roles
Relevant diploma or degree in hospitality
Familiarity with Property Management Systems preferred
Excellent organizational and planning skills
Solid communication and interpersonal abilities Embrace this role to deliver exceptional service for residential guests at Four Seasons.

📌 Four Seasons Guest Relations Coordinator Residential Focus Toronto
🏢 Four Seasons
📍 Toronto