30 Aug
|
Sandman Hotel Group
|
Grande Prairie
30 Aug
Sandman Hotel Group
Grande Prairie
Join Sandman Hotel Group as a Guest Service Agent. Become the key point of contact for guests, providing exceptional service in a friendly, welcoming atmosphere. This role emphasizes your customer service expertise and problem-solving abilities.
You will manage front desk tasks including guest check-ins, responding to queries, and resolving issues while ensuring a positive impression of our brand. Your excellent communication skills will play a crucial role in creating memorable experiences for every visitor. Key Responsibilities:
Create a welcoming atmosphere for guests upon arrival
Check guests in and out of the hotel smoothly
Respond to inquiries via phone, email, and in-person
Process reservations and manage billing transactions
Ensure front desk supplies are well-stocked and organized Requirements:
Completion of hotel management or front desk apprenticeship
1 year experience in customer service and hotel settings
Robust conflict resolution and negotiation skills
Ability to analyze and interpret client needs
Proficient in Opera/Opera Cloud system Elevate guest experiences and showcase your service skills in the hospitality industry with Sandman Hotel Group.
📌 Guest Service Agent At Sandman Hotels Grande Prairie
🏢 Sandman Hotel Group
📍 Grande Prairie