Join FNZ as a Production Support Specialist, focusing on technical excellence and client engagement in asset management. This role involves resolving complex issues and mentoring junior team members. You will play a pivotal role in enhancing FNZ's service delivery by addressing critical incidents and ensuring platform compliance.

Your responsibilities will involve providing training programs and documenting specific client needs. Engage closely with stakeholders to ensure high-quality support and operational readiness. Key Responsibilities:
Lead resolution of critical incidents and customer escalations
Document client's bespoke requirements and develop solutions
Conduct comprehensive training for FNZ client teams
Advise clients on platform regulatory compliance
Serve as an SME in FNZ's operational markets Requirements:
5+ years in financial services or wealth management
Robust analytical and technical skills in .NET, SQL, and JavaScript
Excellent communication and leadership capabilities
Capacity to work independently and manage complex tasks
Committed to continuous improvement and client success Bring your technical expertise and passion for asset management to FNZ's impactful team.

📌 Fnz Production Support Specialist Role Toronto (Canada)
🏢 FNZ (UK
📍 Canada