Nucleus is seeking a Client Services and Scheduling Coordinator for a full time temporary role based in Oakville, Ontario. You'll manage scheduling operations and client interactions to deliver exceptional service efficiently. This critical position requires coordination of daily client services, effective communication with clients, and accurate scheduling aligned with Collective Agreements and legislation.

Your responsibilities will include monitoring service areas for efficiency, preparing payroll, and managing emergency situations. Collaborate with team leads to ensure optimal shift coverage and quality support. Key Responsibilities:
Build and maintain respectful client relationships
Manage scheduling to meet service needs




Review and approve staff requests regarding shifts
Prepare and check bi-weekly payroll for accuracy
Mitigate risks in client services through proactive measures Requirements:
Post-secondary education in a relevant field
Previous scheduling experience in a similar setting
Solid customer service and organizational skills
Familiarity with Alaya Care software preferred
Ability to handle multiple duties under pressure Step into this essential role and contribute to the welfare of clients while ensuring smooth scheduling and service operations.

📌 Full Time Client Service Coordinator Role Oakville
🏢 Nucleus Independent Living
📍 Oakville