Elevate your career with Brandt as a Service Writer at our Vars location. This pivotal role supports the Service Manager and ensures effective department operations through accurate reporting and customer service.
As a Service Writer, you will assist in maintaining service records and communicating with customers for our Peterbilt operations. Your role includes opening work orders, controlling files, and updating customer profiles with essential details. This position is integral to the overall efficiency of our Service Department and supports both customer satisfaction and operational success.
Key Responsibilities:
• Address internal and external customer inquiries
• Open and manage work orders until invoicing




• Maintain the service library and filing systems
• Update customer profiles from work order data
• Process warranty and product improvement claims
Requirements:
• Knowledge of office procedures and practices
• Understanding of mechanical/technical terms preferred
• Basic accounting knowledge necessary
• Proficient in Microsoft Office applications
• High School Diploma or equivalent experience
Bring your organized mindset and customer focus to enhance Brandt’s service excellence.
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📌 Service Writer at Brandt Peterbilt (Ottawa)
🏢 Brandt Group of Companies
📍 Ottawa