Enhance client service operations as a Team Leader at Payworks. Experience a balanced hybrid work culture while engaging your team to exceed client expectations.
In this impactful role at Payworks, you'll lead a dynamic service team, empowering them to deliver top-notch client interactions while achieving business objectives. Your expertise with 4-5 years in client service leadership positions you to positively influence the team atmosphere. As a natural leader, you will boost client retention through continuous development and strategic mentoring.
Key Responsibilities:
• Guide team members with regular coaching sessions
• Promote collaboration within diverse departments
• Identify client needs and match them with service contacts




• Utilize team insights to enhance product offerings
• Oversee hiring and onboarding new team members
Requirements:
• Minimum 4-5 years of leadership experience
• Knowledge of Canadian payroll processes advantageous
• Strong technical skills, including Excel proficiency
• Excellent communication and customer service skills
• Ability to tackle complex client issues effectively
Lead a passionate team and elevate client experiences at Payworks, a brand known for its commitment to excellence.
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📌 Client Service Team Leader Role (Cambridge)
🏢 Payworks
📍 Cambridge