Become a vital part of customer service at Entain, supporting Sports Interaction, Canada's premier online sportsbook. Engage with customers through various channels, ensuring their satisfaction. As a Customer Service Agent, you'll be the first line of support, responding to customer inquiries through live chat, email, and phone. This role demands individuals with a knack for problem-solving, attention to detail, and a genuine passion for helping customers.

Experience in gaming, hospitality, or an office setting is preferred. Key Responsibilities:
Provide exceptional service through multiple communication channels
Address customer inquiries and resolve issues promptly
Foster relationships with customers for enhanced loyalty
Utilize multiple systems to streamline service delivery
Maintain detailed logs of customer interactions Requirements:
Previous experience in customer service or support
Robust problem-solving and communication skills
Familiarity with customer support platforms
Comfortable with rotating shift schedules
Basic knowledge of French is a plus Join Entain and assist Sports Interaction in revolutionizing the gaming experience for clients.

📌 Entain Sports Interaction Agent Quebec City
🏢 Entain Group
📍 Quebec City