Join a energetic Alberta collection agency as a Collection and Recovery Team Leader. This role blends strategic oversight with hands-on management in a hybrid working setting. As a seasoned collections professional with at least five years of experience, you will oversee day-to-day operations and ensure exceptional service for consumer and commercial accounts.

You’ll be responsible for managing complex files, guiding your team, and upholding compliance with local regulations. Your negotiation skills will be key in managing accounts and resolving conflicts successfully. Key Responsibilities:
Manage daily collection and recovery processes
Guide a team on high-value collection files
Negotiate account resolutions and settlements
Ensure compliance with legislative requirements
Report accurately to credit bureaus on accounts Requirements:
5+ years of relevant collections experience
Direct experience with credit reporting processes
Knowledge of judgment and enforcement processes
Robust negotiation and conflict-resolution abilities
Familiarity with collection software and tools Drive success in the collections domain by leveraging your leadership and negotiation skills in this vital role.

📌 Collection And Recovery Team Leader Edmonton
🏢 TalentCompass
📍 Edmonton