Become a Customer Service Specialist at Perkopolis in Toronto, focusing on empowering clients through expert support. Join a agile team dedicated to enhancing customer satisfaction every day. In this key role, you will work with both French and English-speaking customers, handling inquiries and providing timely solutions.

You will thrive in an office workplace for three days a week while making a positive impact on our Toronto community. Your expertise in customer relations and problem-solving will ensure our clients receive the best possible service. Key Responsibilities:
Excel in understanding Perkopolis services and processes
Deliver timely support through multiple channels
Keep detailed logs of support tickets and resolutions
Assess and escalate customer issues effectively
Foster relationships with both customers and internal teams Requirements:
Minimum of 3 years in customer service roles
Bilingual in French and English, both spoken and written
Knowledge of Zendesk is a plus
Excellent communication and problem-solving skills
Solid organizational skills and a positive attitude Leverage your bilingual capability to enhance the customer journey at Perkopolis in Toronto.

📌 Customer Service Specialist At Perkopolis Toronto (Canada)
🏢 PerkSpot
📍 Canada