Join Spicers Canada as a Customer Service Representative. Work full time in Kitchener, Ottawa, or Vaughan to provide outstanding support in our energetic, family-owned environment. In this vital role, you will respond to customer orders from diverse channels while maintaining the highest service standards.

Your background in sales and customer service, especially in the paper or graphic products sector, will help you excel. You will report to the Customer Service Manager and engage in product knowledge sharing. Key Responsibilities:
Process customer orders with accuracy and professionalism
Ensure timely invoicing and effective delivery coordination
Suggest alternative products and assist customers in purchasing
Foster positive relationships with clients and the Outside Sales team
Handle customer feedback and administrative tasks Requirements:
Post-secondary education or equivalent experience
At least two years in customer service roles
Comprehensive understanding of the paper distribution industry
Excellent attention to detail and organization skills
Fluency in English; French is a plus Enhance your customer service skills at Spicers, supporting customers in an innovative and cooperative environment.

📌 Customer Service Representative Spicers Canada Kitchener
🏢 Spicers Canada
📍 Kitchener