Enhance member satisfaction as an Operations Support Agent at Desjardins. This full time, on-site role focuses on transactional support and operational excellence. In your position, you will engage in various activities related to caisse products, ensuring effective processing and follow-up actions.

Candidates should have a strong grasp of data integration and service standards, ensuring a smooth experience for members. The position requires effective communication with both customers and internal teams. Key Responsibilities:
Process and handle requests for caisse sectors
Validate and save data accurately in systems
Conduct liaison activities with Desjardins components
Ensure timely completion of operational tasks
Maintain document management and filing standards Requirements:
High school diploma in relevant field
Minimum two years of experience in operations
Fluent in French is mandatory
Knowledge of caisse products and services
Solid understanding of financial procedures and security Support and serve the Desjardins community with your operational expertise and commitment to excellence.

📌 Desjardins Operations Support Role Thetford Mines
🏢 Desjardins Group
📍 Thetford Mines