Join Purolator as a Bilingual Customer Care Agent in Moncton and play a vital role in delivering exceptional service. Manage customer inquiries, ensure accurate shipping information, and maintain service excellence. This position focuses on scheduling pick-up requests and responding to customer queries about rates and transit times.

You will need effective communication skills and the ability to handle various customer service tasks in a energetic call center setting. Adaptability and a friendly demeanor are key to success in this role. Key Responsibilities:
Process customer pick-up requests accurately
Update customers on product and transit information
Record and address customer complaints
Direct customers to the correct department
Fill out required customer service forms Requirements:
Solid oral communication abilities
Capability to operate under pressure
Positive, adaptable mindset
Familiarity with geography basics
Bilingualism is an asset, experience with multifunctional tasks is welcomed Make an impact in customer service at Purolator by effectively supporting client needs.

📌 Customer Care Agent Bilingual Moncton
🏢 Purolator
📍 Moncton