Join Midland Transport as a Customer Accounts Specialist in Dieppe, NB. Be the key liaison for strategic accounts and enhance customer satisfaction with every interaction. In this role, you will coordinate with major accounts to deliver exceptional service and oversight to assure client needs are met.

You will be responsible for managing account performance and resolving arising issues, all while supporting retention efforts and business objectives. Your analytical mindset will be key in preventing potential problems and fostering robust relationships. Key Responsibilities:
Manage customer accounts to meet expectations
Proactively review accounts for potential issues
Handle inquiries and ensure prompt resolutions
Assist with customer onboarding processes
Compile daily, weekly, and end-of-period reports Requirements:
Minimum High School Diploma; College Diploma an asset
2 to 5 years of relevant call center experience
Bilingual in English and French
Excellent communication and interpersonal skills
Knowledge of transportation industry preferred Enhance customer experience and drive results as a Customer Accounts Specialist at Midland Transport in Dieppe.

📌 Customer Accounts Specialist Midland Transport Dieppe
🏢 Midland Transport
📍 Dieppe