Transform community experiences as the Experience Manager at YMCA Calgary's Brookfield Residential YMCA. This impactful full time position is rooted in service excellence and program delivery. As the Experience Manager, you will oversee the staff and ensure excellent customer service within the branch.

This role necessitates robust budget management skills and the ability to recruit and train a dedicated team. You will engage with local community members to enhance their experience and ensure that team outcomes align with YMCA Calgary’s mission. Key Responsibilities:
Drive programming consistency to quality standards
Lead the recruitment and training of program staff
Manage departmental budgets and resources
Support community presence initiatives effectively
Ensure adherence to health and safety systems Requirements:
Relevant post-secondary diploma/degree in Recreation
3+ years in a supervisory capacity
Proven customer service expertise
Robust technology and communication skills
Police Information Check and Vulnerable Sector Search required Bring your leadership skills to create meaningful experiences for community members at YMCA Calgary.

📌 Community Experience Manager Role Calgary (Canada)
🏢 Avanti Software
📍 Canada