Enhance customer experiences at AMMEGA Canada as a Customer Account Management Specialist. Focus on service excellence and technical support in this full time role. You will be responsible for managing key customer inquiries, orders, and complaints. This position demands a proactive approach in coordinating with various departments to ensure optimal service delivery. Robust analytical skills and technical product knowledge will set you apart as a candidate. Key Responsibilities:
Serve as the main point of contact for customer accounts
Prepare and process accurate customer quotations
Handle and resolve complaints and returns effectively
Support sales with product specifications and information
Keep detailed records of customer interactions Requirements:
Educational background in Business or a similar field
3+ years of relevant customer service experience
Proficiency with Salesforce and ERP systems
Robust communication and analytical skills
Must be authorized to work in Canada Join AMMEGA Canada to leverage your customer service expertise and support product excellence.