Step into a valuable role at Grainger as a Bilingual Customer Service Representative in Saint-Laurent, Quebec. This hybrid position offers you the chance to excel in customer interaction and problem resolution. Grainger values diversity and is looking for enthusiastic applicants fluent in both French and English.

Secure your spot in a full time team dedicated to providing their customers with top-notch service. You will complete robust training before engaging with clients and solving their challenges. Key Responsibilities:
Build positive customer relationships via phone and email
Demonstrate solid oral and written communication skills
Assist with account management and product inquiries
Apply critical thinking for effective problem resolution
Work collaboratively in a team-oriented environment Requirements:
Mandatory fluency in French and English
High School diploma or equivalent
Minimum one year of customer service experience
Familiarity with Salesforce and Microsoft Office
Able to work comfortably in a secure home setting Use your bilingual skills to make a meaningful impact at Grainger.

📌 Bilingual Customer Service Representative At Grainger Quebec City
🏢 W.W. Grainger
📍 Quebec City