Air Liquide is hiring a Customer Service Representative in Burlington, ON, focusing on industrial gas customers. Benefit from competitive pay in a daytime contract role. As a pivotal part of the Customer Experience Center, you will support order fulfilment and service reliability through expert use of ERP and CRM systems.

This role demands precision, effective communication, and a proactive approach to resolving customer inquiries and escalations while adhering to service standards. Key Responsibilities:
Handle diverse order types, overseeing the entire order process
Employ CPQ tools to create and manage sales orders
Navigate Oracle ERP for order accuracy and customer insights
Track customer cases in Salesforce for comprehensive service
Resolve customer escalations through effective collaboration Requirements:
Post-secondary diploma in Marketing, Sales, or a related area
Excellent English communication skills required
Solid interpersonal and time management abilities
Familiarity with office applications like Google Suites
Ideally 2 to 5 years in a similar customer-focused role Utilize your skills in customer experience and order management at Air Liquide in a supportive Burlington setting.

📌 Air Liquide Customer Service Representative Burlington
🏢 Balazs
📍 Burlington