Join the company as a Business Forecast Analyst, where your analytics will shape staffing strategies in Toronto. This hybrid role blends data insights with operational planning. We are looking for a Senior Analyst to enhance our Business Forecast & Planning team in Customer Care Operations.

This pivotal role interprets operational signals into concrete staffing plans and demands collaboration with leadership for strategic alignment. Your work will significantly affect resource allocation and team effectiveness. Key Responsibilities:
Maintain frameworks connecting staffing to business drivers
Convert complex datasets into actionable insights
Oversee daily planning execution and business reporting
Leverage AI to enhance dashboards and reports
Propel prospects for operational enhancements Requirements:
Minimum 2 years in forecasting or planning analytics
Solid SQL and Python skills for data analysis
Expertise in AI applications for business insight
Proven track record of effective stakeholder communication
Bachelor’s degree in Business, Engineering, or related field Drive impactful changes in staffing by leveraging your analytical expertise with the company’s team.

📌 Business Forecast Analyst Toronto Hybrid
🏢 United States Digital Space
📍 Toronto