Transform employee experiences with Hydro One as a ServiceNow Business Analyst. Utilize your HR technology and analytical expertise to shape cutting-edge solutions within our HR Service Delivery platform.

In this pivotal role at Hydro One, you will leverage extensive ServiceNow HRSD knowledge combined with strong business analysis skills as a seasoned professional. You will serve as a key liaison between HR stakeholders and IT teams, translating needs into a prioritized roadmap for success. Your expertise in Agile practices will guide the transformation of Hydro One’s HR services.

Key Responsibilities:



• Oversee the implementation of HRSD components and integrations • Facilitate workshops and process mapping sessions for effective design • Collaborate with stakeholders to gather comprehensive business requirements • Document functional requirements and create development stories • Stay updated on ServiceNow HRSD features and industry trends

Requirements: • Experience in business analysis and product management • Strong understanding of ServiceNow HRIS functionalities • Agile certification (PSM, CSM, PSPO, or CSPO) required • Excellent communication and project management skills • Ability to perform process gap analysis and troubleshooting

Bring your HR technology expertise to enhance Hydro One’s employee service delivery and drive impactful transformations. #J-18808-Ljbffr

📌 ServiceNow Business Analyst at Hydro One (Winnipeg)
🏢 Hydro One
📍 Winnipeg