Join the BC Public Service as a Senior Customer Service Representative located in Smithers, BC. Lead a team while providing crucial services with empathy and a focus on inclusivity. This full time role prioritizes in-person and phone interactions, serving a diverse range of clients. You will supervise your team, ensuring high standards of service delivery in a busy setting.

Key skills include conflict management and a solid customer service orientation. Key Responsibilities:
Oversee team operations in customer service delivery
Provide services through various platforms including telephone
Cultivate an inclusive service atmosphere
Resolve conflicts and address customer concerns
Ensure equity and respect in all service interactions Requirements:
Completion of Grade 12 or equivalent credentials
Proven experience in a supervisory capacity
Competency in MS Office applications
Excellent conflict resolution skills
Flexibility to travel for coverage when needed Utilize your service skills to support the BC community in this rewarding role at Service BC.

📌 Bc Public Service Senior Customer Service Role Smithers (Canada)
🏢 British Columbia Public Service Careers
📍 Canada