Gatestone & Co is looking for hardworking, dedicated, and ambitious employees with experience for our Senior Collector position!

Founded in 1926, Gatestone is an industry leader providing exceptional outsourced Customer Contact Center and Business Process Outsourcing (BPO) solutions to the world’s most respected organizations. Our clients are some of the world’s most respected organizations, including Fortune 500 companies.

We are looking for diligent self-starters! Our ideal candidate is punctual, thorough, able to connect well with our customers, and driven to provide the best possible customer service approach.

Your Role:
Managing outstanding accounts
Contacting customers regarding overdue balances
Negotiating payment arrangements
Ensuring timely collection of receivables while maintaining a skilled and customer-focused approach

Who you are:
Robust communication skills
Experienced collector.
Excellent phone etiquette
Acute computer skills




Negotiate repayment arrangement
Accurately update consumer account information
Utilize various trace tools to locate consumer information
Clearly document call results
Exceed minimum performance requirements
Adhere to strict security policies & procedures
High speed internet with ethernet cord connection

Hours of operations:

Monday: 8h30am to 5h00pm

Tuesday: 10h00am to 7h00pm

Wednesday & Thursday: 8h30am to 5h00pm

Friday: 8h30am to 4h00pm

Salary Range: Based on experience
$70,000 to $90,000 including commissions.

We are an accessible workplace.
Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process
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📌 Senior Collector Toronto
🏢 Gatestone Inc
📍 Toronto