Job Overview
We are seeking a qualified and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role is essential in providing a welcoming environment and ensuring smooth daily operations within the dental office. Prior experience in dental office settings, along with proficiency in electronic dental records, is highly preferred.
Duties
Greet patients warmly and manage front desk operations with professionalism and courtesy
Schedule, confirm, and reschedule patient appointments using Abeldent software
Answer multi-line phone systems promptly and effectively, directing calls as needed
Verify patient insurance information and process billing using EDI and iTrans
Collect payments, co-pays, and handle administrative paperwork accurately
Maintain patient records in compliance with privacy regulations and office policies
Assist with patient check-in and check-out procedures
Manage correspondence and respond to patient inquiries via phone or email
Support the dental team with administrative tasks to ensure productive office workflow
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental office setting
Strong knowledge of dental office software such as Abeldent
Familiarity with dental terminology relevant to dentistry and healthcare administration
Excellent organizational skills with attention to detail
Ability to operate multi-line phone systems efficiently
Exceptional communication skills, both verbal and written
Ability to handle sensitive information discreetly and maintain confidentiality
Strong administrative experience supporting busy front desks in healthcare settings
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing excellent patient care. We value professionalism, attention to detail, and a friendly demeanor in our staff.
Pay: $22.00-$26.00 per hour
Benefits:
Company events
Dental care
On-site parking
Paid time off
Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Abeldent or AkituOne: 1 year (required)
dental reception: 2 years (required)