Job description:

Overview
We are seeking a friendly and organised Dental Assistant/Receptionist to join our dental practice. This dual role involves providing exceptional patient care while managing administrative duties to ensure the smooth operation of the clinic. The successful candidate will be an excellent communicator, detail-oriented, and comfortable working in a fast-paced setting. Previous office experience and administrative skills are highly desirable, and this position offers valuable experience within a professional healthcare setting.

Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures
Prepare treatment rooms and sterilise dental instruments in accordance with health and safety standards
Assist the dentist during procedures by handing instruments and managing patient comfort
Manage appointment scheduling, cancellations, and reminders using practice management software
Maintain accurate patient records and update personal information as needed
Handle incoming calls, respond to patient inquiries, and provide information about treatments and services
Process payments, insurance claims, and billing transactions efficiently




Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies

Skills
Previous office experience or administrative experience is preferred
Excellent organisational skills with attention to detail
Strong communication skills, both verbal and written
Ability to multitask effectively in a busy setting
Proficient in using computer software relevant to administration (e.g., MS Office or practice management systems)
Friendly demeanour with a skilled attitude towards patients and colleagues
Ability to maintain confidentiality and handle sensitive information discreetly

This role offers an engaging opportunity for individuals looking to develop their career within dental healthcare while contributing to a positive patient experience.

Job Types: Full time, Permanent

Benefits:
Company events
Dental care
In office parking

Pay: $24.00-$32.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:
Company events
Dental care
On-site parking
Paid time off

Work Location: In person

📌 Dental Assistant Ottawa
🏢 Asnan Dental
📍 Ottawa