EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.

Job Description
As a Showroom Consultant, you will provide expert product selection assistance and design advice to customers. You will ensure the highest levels of customer satisfaction to meet or exceed sales and gross profit targets while increasing profit sharing.

Additional duties

Assist showroom customers in assessing their needs, directing their product selections, and closing the sale

Develop and build strong relationships with designers, home builders and architects to grow profitable sales

Provide customers with quick reliable quotes and accurate delivery dates

Meet or exceed monthly product specific sales and gross profit targets

Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers

Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre

Maintain product literature to ensure the most current information is available to customers

Drive showroom sales through promotions and maintaining display materials

Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

Perform other tasks as requested by the Profit Centre Manager

Qualifications

Grade 12 diploma or equivalent; College and/or University degree an asset

Minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred

Valid driver’s licence with a clean driver’s abstract

Ability to gain comprehensive knowledge of products on display at the Showroom,



able to suggest appropriate product to suit customers’ needs and promote the value‑added services

Knowledge of kitchen and bath design trends

Proficient in the use of Microsoft Office software

Outstanding customer service and verbal communication skills

Excellent relationship building skills with customers, vendors, and teammates

Able to identify customer needs, provide solutions and close the sale

Possess excellent project management skills

Able to learn and operate the applicable software system used to process orders

Intermediate math skills

Preferred Skills

Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms

Experience using Infor M3 or similar ERP systems

Benefits

Excellent mentors and on‑the‑job training

Growth potential with competitive salary, benefits, and profit sharing

A career with a solid, stable company with strong core values

Participation in our pension plan with employer contributions

Work‑life balance and flex time

Salary Range – $45,000–$50,000 plus profit sharing

EEO Statement
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

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📌 Showroom Consultant (Ontario)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 Ontario