30 Aug
|
United States Digital Space
|
Canada
30 Aug
United States Digital Space
Canada
Join our team as the Lead Manager for Customer Solutions Engineering, where your leadership will enhance our clients’ digital experiences. Drive success through strategic technical management of key accounts.We are looking for an exceptional leader to guide our Customer Solutions Engineering team. In this role, you'll be responsible for nurturing customer relationships and developing operational strategies that promote client growth and satisfaction. Close collaboration with various internal teams will be essential to ensure optimal service delivery.Key Responsibilities:
Lead engineers in ensuring customer success and technical support
Establish strategic goals for Customer Solutions Engineering
Engage with key stakeholders in Sales and Product
Address customer escalations and prospects proactively
Create and enhance workflows and processes for efficiencyRequirements:
8+ years in Sales Engineering or Technical Management
2+ years of leadership experience
Demonstrated success in managing client relationships
Solid detail-oriented communication skills
Expertise in cloud and internet architectureMake a significant impact by leading the Customer Solutions Engineering team to foster client success.#J-18808-Ljbffr
📌 Lead Customer Solutions Engineering Manager New Denver (Canada)
🏢 United States Digital Space
📍 Canada