Join the company as a Data Analytics Lead, focusing on enhancing the Safety & Customer Care experience. Your role will guide impactful decisions through data-driven insights.In this hybrid position, you’ll work closely with multiple teams to identify improvement opportunities and develop processes that drive success. Your analytical expertise will be key in designing metrics and dashboards that measure the support platform's health. Outstanding communication and relationship-building are essential to thrive in this team-oriented role.Key Responsibilities:
Work with diverse stakeholders to achieve support goals
Design success metrics and dashboards for tracking
Create processes that enhance strategic decision-making
Analyze A/B test results for product feature evaluation
Report KPI findings to senior leadershipRequirements:
Degree in statistics or related field, advanced degree preferred
2+ years in data analytics or a similar role
Proficient in SQL and Python
Solid analytical and problem-solving abilities
Excellent communication skills for presenting insightsUse your data skills to shape exceptional support experiences at the company.#J-18808-Ljbffr

📌 Analytics Lead In Hybrid Model Support Toronto
🏢 United States Digital Space
📍 Toronto