Overview
Build the Canadian restoration operator that outlasts everyone else.

A family-owned, corporately controlled Canadian restoration operator built for the long run.

For more than 20 years, we have operated inside some of the most recognizable commercial real estate across the GTHA and Southern Ontario — office towers, retail flagships, industrial campuses, hospitality properties, sports venues, and institutional facilities.

Most restoration companies spend years trying to break into buildings like these. We already work in them.

The platform is built.

The work is there.

We are seeking a General Manager who can turn this division into the operator the industry measures itself against.

This is not another regional GM role buried under layers of corporate approvals.

This is an opportunity to run and build a restoration business alongside ownership.

You will own the operation, the people, the client relationships, the standards, and the results.

We operate across the full restoration lifecycle inside one integrated group of companies:

One project manager. One accountable team. One operating standard from first notice of loss through final hand-back.

No mitigation-to-rebuild handoffs.

No “that’s the sub’s problem.”

No fragmented accountability.

We are building a long-term Canadian commercial restoration operator designed to outlast the consolidators dominating the market today.

We think in decades, not quarters.

The Opportunity
You will take ownership of a 25-year-old operating division and scale it into the commercial restoration platform we know it can become.

You will lead:

P&L; performance

Carrier and TPA relationships

Operational standards

Technology and tooling

Certifications and compliance

Project Managers, Supervisors, Leads, Technicians, and General Labour teams

You will report directly to the President and work alongside senior leadership across technology, people operations, and account management.

The infrastructure exists.

The opportunity now is execution.

What We Offer
A Real Platform to Build
You are not inheriting chaos.

You are inheriting relationships, reputation, infrastructure, and chance.

Direct Access to Ownership

You report directly to the President. Decisions happen quickly. Inside the approval gates, you run the business.

No committees.





No corporate theatre.

Top-of-Market Compensation

Performance bonus

Quarterly profit sharing

Vehicle allowance

Structured so the operator who builds this division shares meaningfully in the value they create.

Performance-Based Growth
The best performers get the biggest seats. As the division scales, your role scales with it.

Investment in You

Industry conferences and certifications

Exposure to long-standing carrier and client relationships

Key Responsibilities
Own the P&L;

Drive revenue growth, gross margin, EBITDA, and operational efficiency

Set and achieve quarterly operating targets

Maintain disciplined cost control across projects and operations

Manage carrier panel relationships, audits, applications, and recertifications

Own vendor scorecards and operational performance metrics

Maintain industry-standard estimating discipline across the organization

Build and Lead the Team

Recruit, mentor, and retain high-performing Project Managers

Set operational standards for Supervisors, Leads, Technicians, and Labour teams

Partner with People Operations on hiring, training, safety, and certification programs

Develop future leaders for both the division and broader group of companies

Own the Response Standard

Lead and enforce industry-leading response SLAs

Ensure rapid, professional, and consistent emergency response performance

Maintain accountability across dispatch and field operations

Improve the Operation

Drive operational and technology improvements

Introduce systems, workflows, and tooling that improve:

cycle time

operational efficiency

Continuously modernize the business

What Success Looks Like in Year One

EBITDA margin at or above industry median

Gross margin expansion with disciplined delivery controls

Strong carrier and client satisfaction scores

Response SLAs consistently met or exceeded

Expanded and strengthened PM leadership bench





Tangible operational improvements successfully implemented

What We’re Looking For
Experience

8+ years in the Canadian commercial restoration industry

Strong experience across water, fire, mould, biohazard, and reconstruction projects

Experience owning — or ready to own — a full P&L;

Director of Operations

Branch Manager

Regional Manager

General Manager

or similar operational leadership role

Experience with carrier audits and TPA recertifications

Required Certifications

IICRC certifications relevant to the role:

WRT

ASD

AMRT

FSRT

OCT

TCST

Nice-to-Have

Symbility / Cotality experience

EcoClaim certification ownership

Carrier-side or TPA experience

What Makes You Successful Here
You:

Understand a P&L; deeply and can identify operational issues quickly

Are comfortable in the field and know what “good” looks like on active losses

Can hire, coach, develop, and hold teams accountable

Communicate confidently with carriers, clients, and executives

Thrive in a build environment where systems and playbooks continue to evolve

Think long-term and take ownership of outcomes

This is an on-call business.

We share the load across the PM bench, but accountability sits with leadership.

Location
GTHA / Southern Ontario

This is a customer-facing, in-building operational leadership role. You will spend time:

in our offices

inside client facilities

with carriers and TPAs across the region

Relocation support available within Canada for the right candidate.

Compensation
On Target Earnings: $200,000++

Compensation package includes:

Base salary aligned to experience and capability

Annual performance bonus tied to EBITDA and operational performance

Quarterly profit sharing

Vehicle allowance

If you have been waiting for the opportunity to build a restoration company designed for the long run — this is that opportunity.

Candidates must be eligible to work in Canada

I would like to thank all the candidates in advance. Please do stay connected on LinkedIn for future opportunities. Shortlisted candidates will be contacted.

This position reflects a current vacancy with one of our clients. Our Recruiters combine their expertise and AI-enabled technology in the recruitment process.

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📌 General Manager – Commercial Restoration (Manitoba)
🏢 Professional Staffing
📍 Manitoba