Elevate client support at Aramark with your bilingual skills as a Client Services & Systems Support Specialist. Your tech-savviness can significantly enhance customer satisfaction.
In this essential role, support clients by providing technical assistance and user training. With at least three years of relevant experience, you will improve system usage while managing user profiles and database integrity. Your contributions will drive user adoption and ensure adherence to best practices among clients.
Key Responsibilities:
• Troubleshoot and support internal and external user requests
• Create user guides and training documentation
• Monitor user activity and analyze adoption metrics
• Partner with IT for system enhancements and integrations
• Support account managers to increase client engagement
Requirements:
• Requires at least three years of software application support
• Fluent communication in English and French
• Proven problem-solving and critical thinking skills
• Robust command of Microsoft Office applications
• Knowledge of video-editing software is a plus
Join Aramark and leverage your skills to foster lasting client relationships and system innovation.
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📌 Client Systems Support Specialist - Bilingual Role (Mississauga)
🏢 Kibbi Technologies
📍 Mississauga