Elevate tournament experiences at CSMI managed facilities with the Tournament Operations Specialist role. This hands-on position requires leadership in planning and executing world-class hockey tournaments.

Work within the vibrant environment of the Bell Sensplex, Cavanagh Sensplex, and Richcraft Sensplex, supporting a wide range of hockey events. Your responsibilities will include staff supervision, participant communication, and ensuring operational excellence to enhance guest experiences. Commitment to weekend and holiday availability is essential to support tournament schedules successfully.

Key Responsibilities:
• Coordinate youth and adult hockey tournaments of various sizes
• Supervise part-time staff and volunteers on tournament weekends
• Ensure adherence to governing body rules throughout events




• Maintain and update tournament documentation and websites
• Analyze participant feedback for continuous improvement

Requirements:
• Proven leadership skills and experience in events
• Familiarity with hockey rules and tournament operations
• Excellent communication and customer service abilities
• Robust proficiency in MS Office, particularly Excel
• Valid driver’s license and flexible availability for weekends

Drive excellence in hockey tournament operations and support remarkable experiences for participants at Sensplex venues.
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📌 Tournament Operations Specialist Sensplex (Quebec City)
🏢 Ottawa Senators
📍 Quebec City