Join Scandinave Spa Whistler as their Reservations Team Lead, where your leadership will enhance the guest booking experience! This full-time role emphasizes superb communication and operational excellence.

In this role, you will oversee the daily functions of the Reservations Team while ensuring high service quality for our guests. Your responsibilities include training staff and supporting their development to achieve our company’s relaxation objectives. You will play a vital role in maintaining a smooth and engaging customer experience.

Key Responsibilities:
• Oversee daily operations of the Reservations Team
• Respond to guest inquiries with professionalism
• Accurately record and communicate guest preferences




• Promote spa services and seasonal offerings
• Manage the massage scheduling effectively

Requirements:
• Previous customer service experience preferred
• Leadership experience in a sales workplace is beneficial
• Proficiency in Microsoft Office applications
• Excellent communication skills required
• Flexibility for full-time schedules, including weekends

Enhance the Scandinave Spa experience by leading the Reservations Team with your customer-centric approach.
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📌 Lead Reservations at Scandinave Spa Whistler (British Columbia)
🏢 Scandinave
📍 British Columbia