Drive customer satisfaction at FSS in the role of Customer Support Agent. Handle inquiries, manage orders, and ensure high-quality service for all clients while maintaining professionalism.

In this vital role, you'll act as a liaison for customers, resolving issues and providing accurate product information. Your keen listening abilities and friendly demeanor will foster a supportive setting where customers feel valued and understood.

Key Responsibilities:
• Handle customer inquiries via phone and email
• Input and manage customer orders efficiently
• Resolve complaints and update database records
• Conduct data entry and research for troubleshooting
• Assist with inventory counts and additional tasks

Requirements:
• High school diploma or equivalent required
• Proficient in Microsoft Office and CRM tools
• Strong planning and organizational capabilities
• Excellent verbal and written communication skills
• Willingness to adapt to changing demands

Support the client experience at FSS with your dedicated customer service approach and attention to detail.
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📌 Customer Support Agent Role at FSS (Ontario)
🏢 Food Service Solutions Canada
📍 Ontario