Elevate your customer service career with Access Credit Union as a Member Solutions Centre Representative I. Provide outstanding financial assistance through calls, chats, and emails while promoting our diverse credit union services.

This entry-level role requires a grade 12 diploma and at least one year of customer service experience. You will build and maintain member relationships by resolving inquiries and processing transactions effectively. Knowledge of Access Credit Union’s products and robust communication skills are essential for success in this role.

Key Responsibilities:
• Create positive impressions for members via phone and digital channels
• Resolve member inquiries professionally across various platforms




• Set up online banking and assist with password resets
• Cross-sell products and services using an advice-based approach
• Maintain communication with departments for efficient service

Requirements:
• Grade 12 diploma or equivalent
• Minimum 1-year experience in customer service
• Strong written and verbal communication skills
• Knowledge of financial industry and risk management
• Proficiency in computer skills for banking systems

Support Access Credit Union's mission by enhancing member experience and promoting financial services.
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📌 Member Solutions Representative at Access Credit Union (Manitoba)
🏢 Access Credit Union
📍 Manitoba