Elevate your tech skills as an IT Customer Support II with Alberta Health Services. This onsite role delivers expert technical assistance and resolves complex IT issues across the organization.

As a key member of the Technology Client Support Services at AHS, you will tackle intricate computing problems, support desktop devices, and enhance user satisfaction. Using your three to five years of IT experience, you’ll become the escalation point for advanced support and collaborate with senior technical teams for solutions. Your role includes hands-on and remote support across various devices in a fast-paced healthcare workplace.

Key Responsibilities:
• Provide technical support for computing and printing devices
• Investigate complex IT issues beyond standard procedures




• Collaborate with senior staff for unresolved problems
• Promote quality improvement strategies among the team
• Document support processes to enhance client service

Requirements:
• Certificate in Computer Support or equivalent
• 3-5 years' experience in desktop support
• A sound knowledge of Microsoft products
• Strong communication and problem-solving skills
• Class 5 driver’s license or non-GDL

Utilize your IT expertise to revolutionize the support experience for Alberta Health Services users.
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📌 Advanced IT Support Specialist AHS (Alberta)
🏢 Alberta Health Services
📍 Alberta