Elevate your retail career with FIKA as a Retail Experience Lead in Brampton, ON. This pivotal role emphasizes team motivation, customer service excellence, and operational oversight every shift.

As a Retail Experience Lead, you will oversee daily operations, manage cash, and ensure high standards in store appearance and staff performance. Your responsibility includes opening and closing the store, assisting cashiers, and maintaining compliance while providing exemplary service. Your leadership will guide team onboarding and training, fostering a positive work environment.

Key Responsibilities:
• Open and close the store, managing security alarms
• Greet and assist customers with exemplary service




• Build relationships and suggest products to customers
• Support team member onboarding and training efforts
• Address and resolve customer complaints professionally

Requirements:
• 2 years retail experience preferred
• High school diploma or GED required
• Provincial Cannabis Certification needed
• Clear criminal record necessary
• Robust problem-solving and communication skills

Lead with commitment to service at FIKA, setting a standard for customer interactions and team collaboration.
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📌 Retail Experience Lead at FIKA (Ontario)
🏢 Pop's Cannabis
📍 Ontario