Become a vital part of Southlake Health as a Central Communications Operator. This hybrid role prioritizes strong communication and interpersonal skills to assist patients and staff effectively.

As a part-time Operator, you will handle inquiries, support emergency codes, and guide patients to appropriate resources. Your role will enhance the flow of communication within the healthcare environment. You will collaborate with various departments, ensuring staff are alerted during emergencies and that communication remains effective at all times.

Key Responsibilities:
• Respond to inquiries at the information desk
• Manage emergency situations and initiate response codes
• Facilitate communication for internal teams
• Provide directional assistance to patients and visitors
• Support on-call staffing with resource access

Requirements:
• Minimum Grade 12 education
• 1+ years in a Call Centre environment
• Experience in a hospital setting preferred
• Strong interpersonal and communication skills
• Ability to work various shifts, including nights

Utilize your communication and problem-solving skills to enhance patient experiences at Southlake Health.
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📌 Central Communications Operator at Southlake Health (Ontario)
🏢 Southlake
📍 Ontario