About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.

Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our cutting-edge approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 4,300 residents.

Guided by our North Star, Let us welcome you home, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.

Reporting to the General Manager or Maintenance Manager, the Maintenance Supervisor is responsible for the overall Maintenance and upkeep of the communities buildings, grounds, systems and equipment.

Position Summary
As the Community Leasing Coordinator, you are responsible for building meaningful relationships with seniors in the community, while respecting their dignity towards decision making and navigating relationships with their families.

Temporary Full Time for 6 months.

Responsibilities

Connect with prospective seniors through engaging senior centres, clubs, health and wellness centres, business associations, and direct marketing efforts in the community

Support qualifying seniors to determine if our community is the best fit for them





Invite qualifying seniors and their families for scheduled tours conducted while respectfully ensuring safety, security and ensuring infectious controls are met

Regularly stay in touch with prospective residents leveraging state of the art seniors CRM platform, Sherpa

Manage lead sources via telephone, walk-ins, email, social media, and home visits

Support the General Manager with preparation of lease documentation prior to move-in

Assist with coordination of pre-arrival and welcome package

Accountable for regular resident follow ups, post move in leveraging Optima’s proprietary Live with Us Platform

Support ongoing resident engagement

Accurately track and maintain data on incentives, referrals, refunds, advertising, promotions, outreach events, and resident stories

Liaise with marketing

Provide leasing and marketing reports as required

Other duties as assigned to support operational requirements

Qualifications and Experience

Minimum of 2 years residential leasing experience preferred

Experience in an aging adult setting is preferred

Valid provincial driver's license required

Exceptional interpersonal skills with peers, residents, visitors and operational partners

Superior organizational skills with the ability to handle multi-resident requests

Strong sense of ethics and the ability to handle sensitive information with tact and discretion

Superior oral and written communication skills, fluently in English

Demonstrate the ability to prioritize and problem solve

Ability to work flexible hours (evenings and weekends)

Strong computer literacy including effective working skills with Microsoft 360, Sherpa, Yardi, and OneDay

Completion of CPR and First Aid is an asset

Conditions of Employment

Clear Police Information Check

Clear Vulnerable Sector Check

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📌 Community Relations Coordinator (British Columbia)
🏢 Optima Living
📍 British Columbia