Become a crucial part of Tri-global Solutions as a Child Care Assessor in Calgary, Alberta, with a hybrid work model available. You will interact with families and providers by processing applications and guiding them through programs.

As a Processing Center Advisor, you will work with the Ministry of Education and Childcare, supporting Alberta families through the Child Care Subsidy Program and navigating the Family Portal. Your role will require client-focused service, where you assess applications, determine eligibility, and resolve inquiries from stakeholders.

Key Responsibilities:
• Review and process applications and renewals per program policies
• Assess client eligibility with financial documentation




• Respond to inquiries from parents and childcare providers
• Guide clients in navigating online services
• Investigate and resolve various application-related issues

Requirements:
• High School Diploma or GED
• Three years in customer service or related fields
• Two years researching documentation for resolutions
• Experience in fast-paced problem-solving environments
• Strong communication and organizational skills

Deliver empathetic and productive service while supporting Alberta’s childcare programs at Tri-global Solutions.
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📌 Child Care Assessor at Tri-global Solutions (Alberta)
🏢 Tri-global Solutions Group
📍 Alberta