Become a key player at DUCA in Brampton as a full-time Member Service Representative. Deliver outstanding customer service while helping members achieve their financial goals with tailored solutions.
Join DUCA's agile team and represent a leading credit union known for its community-driven philosophy. As a Member Service Representative, you will utilize your communication skills to assist members in banking transactions and identify opportunities for their financial needs. This role is perfect for individuals who thrive on providing exceptional service and enjoy multi-tasking.
Key Responsibilities:
• Deliver exceptional service at the counter and via phone
• Promote DUCA’s diverse range of financial solutions
• Make outbound service follow-up calls to members
• Assist members with deposits, withdrawals, and transfers
• Identify and fulfill members’ financial service needs
Requirements:
• High School Diploma or equivalent; degree preferred
• Two years’ experience in a banking or customer service role
• Knowledge of cash handling and computer systems
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize effectively
Showcase your ability to delight members and enhance their banking experience at DUCA in Brampton.
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📌 Full-Time Member Service Role in Brampton (Ontario)
🏢 Duca
📍 Ontario