Elevate customer experiences at XPEL as a Service Coordinator. This role centers on product knowledge, customer assistance, and managing service schedules efficiently.
In this Service Coordinator role, you will handle customer inquiries, train new coordinators, and maintain installer schedules. Your expertise in XPEL products will facilitate effective communication with clients, while keeping track of order progress. You will also inspect vehicles, create estimates, and manage supply inventory.
Key Responsibilities:
• Acquire and share in-depth XPEL product knowledge
• Assist customers with inquiries about products and services
• Manage installer schedules and customer install bookings
• Track orders and communicate updates to customers
• Create estimates and oversee invoicing processes
Requirements:
• High School Diploma or GED required
• 3+ years in a similar service role
• Proficient in Microsoft Office applications
• Valid driver’s license with a clean record
• Robust communication and organizational skills
Utilize your expertise in customer service and product knowledge to enhance XPEL’s service delivery.
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📌 Service Coordinator at XPEL (Ontario)
🏢 XPEL
📍 Ontario